Taya635 Privacy Policy

Intro Overview: The Short Version

We know most people do not read privacy policies word-for-word — so here is the quick summary before you dive into the details:

• We collect personal information when you register, deposit, play, or contact us.
• We use that information to run your account, process your transactions, and keep the platform secure.
• We do not sell your personal data to third parties for marketing.
• We share data only when legally required or when it is strictly necessary to operate the platform (e.g., payment processors).
• You can request access to, correction of, or deletion of your data at any time.
• We use industry-standard encryption and security measures to protect your information.

01 Data We Collect

Taya635 collects different categories of personal information depending on how you interact with our platform. Here is a breakdown of what we gather and why:

We only collect data that is genuinely needed for the purposes listed above. We follow the principle of data minimisation — if we do not need it, we do not ask for it.

02 How We Collect Your Data

We collect your personal data through the following channels:

Direct Interactions

When you register for a Taya635 account, fill in profile details, upload KYC documents, make a deposit or withdrawal, contact our support team, or participate in a promotion — you are providing us information directly.

Automated Collection

As you browse and play on taya635.com, our systems automatically collect technical data such as your IP address, device fingerprint, session logs, and gameplay data. This happens in the background and is essential for platform security and fraud prevention.

Third-Party Sources

In some cases, we may receive data about you from trusted third parties — for example, our payment processors (GCash, Maya, BDO) may share transaction confirmation details, or identity verification partners may share KYC results. We only use such data within the scope of this Privacy Policy.

03 How We Use Your Data

Taya635 uses your personal information for the following lawful purposes:

• Account management — creating, maintaining, and securing your player account
• Transaction processing — handling deposits, withdrawals, and bonus credits in Philippine Peso
• Identity verification — complying with KYC requirements and anti-money laundering obligations under Philippine law
• Fraud prevention and security — detecting and preventing unauthorised access, cheating, collusion, and financial fraud
• Customer support — responding to your queries, complaints, and disputes in a timely and effective manner
• Responsible gaming — monitoring gaming patterns and proactively reaching out if we spot signs of problem gambling behaviour
• Platform improvement — analysing aggregate usage data to improve our games, features, and user experience
• Legal compliance — fulfilling our obligations under the Philippine Data Privacy Act, PAGCOR regulations, and other applicable laws
• Marketing communications — sending you promotions and updates, but only if you have opted in and only through channels you agreed to

04 Who We Share Your Data With

We do not sell, rent, or trade your personal information to any third party. However, we may share limited data with the following categories of recipients strictly for operational purposes:

Payment Processors

When you deposit or withdraw funds, your payment details are shared with the relevant payment provider (e.g., GCash, Maya, BDO/BPI/UnionBank, InstaPay/PESONet). These providers have their own privacy policies and security obligations.

Identity Verification Partners

We use third-party KYC service providers to verify your identity documents. They receive only the minimum data necessary to perform verification and are contractually bound to keep it confidential.

Regulatory and Law Enforcement Authorities

We may be legally required to disclose your data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), or law enforcement agencies in the Philippines if required by law, court order, or a valid government request.

Technology Service Providers

We use cloud hosting, analytics, and customer support tools provided by reputable third-party vendors. These vendors act as data processors under strict data processing agreements and may not use your data for their own purposes.

05 Cookies & Tracking Technologies

Taya635 uses cookies and similar tracking technologies to improve your experience on our platform. A cookie is a small text file stored on your device when you visit our site. Here is how we use them:

• Essential Cookies — Required for the platform to function (e.g., keeping you logged in, maintaining your session). These cannot be disabled.
• Performance Cookies — Help us understand how players use the site so we can improve it (e.g., pages visited, load times). Data is aggregated and anonymised.
• Functional Cookies — Remember your preferences like language settings and display options.
• Security Cookies — Used for fraud detection, bot prevention, and account protection.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect how the platform functions. We do not use third-party advertising cookies or allow ad networks to track you across other websites through our platform.

06 Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by Philippine law.

• Active account data — retained throughout the duration of your account relationship with Taya635.
• Transaction records — retained for a minimum of 5 years in compliance with anti-money laundering regulations.
• KYC documents — retained for at least 5 years after the end of your account relationship, as required by AMLC regulations.
• Support communications — retained for 2 years from the date of the interaction.
• Closed account data — anonymised or deleted within 12 months of account closure, unless legal holds apply.

When data is no longer needed, we securely delete or anonymise it so it can no longer be linked to you.

07 How We Protect Your Data

Protecting your personal and financial information is something we invest in seriously — not just because the law requires it, but because our players trust us with it. Here is what we have in place:

• SSL/TLS Encryption — All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols.
• Data Encryption at Rest — Sensitive data stored in our systems is encrypted, including financial details and identity documents.
• Access Controls — Only authorised personnel with a legitimate need can access your personal data. We operate on a strict need-to-know basis.
• Two-Factor Authentication (2FA) — Available for all player accounts and required for internal staff accessing sensitive systems.
• Regular Security Audits — We conduct periodic penetration testing and security reviews to identify and fix vulnerabilities before they can be exploited.
• Incident Response Plan — In the event of a data breach, we have a documented response plan and will notify affected players and the National Privacy Commission as required by law.

08 Your Privacy Rights

Under the Philippine Data Privacy Act (RA 10173), you have the following rights as a data subject. These are real rights — not just words on a page — and we are committed to honouring them.

To exercise any of these rights, contact us at support@taya635.com or through our live chat. We will respond within 15 business days.

09 Children and Minors

Taya635 is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under 21. If you believe a minor has registered on our platform, please contact us immediately at support@taya635.com and we will investigate and take appropriate action, including account closure and data deletion.

We implement age verification checks during registration and at the point of withdrawal. Protecting minors from online gambling is a top priority for us and for the Philippine gaming regulatory framework.

10 Third-Party Links

Our platform may occasionally reference or link to third-party content — for example, in game descriptions or sports information. These third-party sites operate under their own privacy policies, and Taya635 has no control over how they handle your data.

We are not responsible for the privacy practices of any external website. We encourage you to review the privacy policy of any site you visit outside of taya635.com.

11 Updates to This Privacy Policy

We may update this Privacy Policy from time to time — for example, when laws change, when we add new services, or when we improve our data practices. When we make material changes, we will post the updated policy on this page and update the "Last Updated" date at the top.

We will notify registered players of significant changes via email or an in-platform notification. Your continued use of Taya635 after any update constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you may close your account at any time.

12 Contact Our Privacy Team

If you have questions, concerns, or requests related to your personal data and privacy, please reach out. We have a dedicated Data Protection Officer (DPO) responsible for overseeing our compliance with the Philippine Data Privacy Act.

• Email: support@taya635.com
• Subject line: Privacy Request – [Your Username]
• Live Chat: Available 24/7 on taya635.com
• Response Time: Within 15 business days for formal data subject requests

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.